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Fractional COO / CPO / CMO

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25 years' global experience orchestrating multidisciplinary talent
at the intersection of technology, design and impact.

Leadership

Jeremy brings 25 years of strategy and execution for global brands including Intel, Microsoft, the BBC, J&J, Novartis, Aktana, Genentech and BroadReach Group. He provides a rare combination of strategic, creative and technical experience at turning high-level objectives into repeatable operational systems.

Mission

System 9 Labs exists to ensure HealthTech investment is better realised, so that patients are better served.

We have learned that standout product-market fit is fundamentally a listening and synthesis challenge. Technical features do not always translate to value, perceived benefit does not guarantee adoption and true product-market fit can only be reached with a sustainable
operational model.

Our mission is to bridge these gaps in complex, high-pressure environments.

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Some Success Stories

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Testimonials

"Jeremy will literally fly to the ends of the the earth to sit down with the right 'customer' to gain the inspiration not only on what is needed, but what will create the compelling experience that drives adoption, engagement and impact.”

Alan Kalton
Principal
UK & Europe, Axtria
 

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"Jeremy is an expert on planning, customer discovery, product discovery, and the development process. Most importantly, he has the ability to execute and deliver impactful results.”

Ruan Viljoen
Chief Technology Officer
BroadReach Healthcare
 

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"What sets him apart is his ability to bring clarity to complexity.
Jeremy's deep listening skills consistently draw out insights that drive real progress.”

Sandeep Kapoor
Vice President
Aktana
 

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"Jeremy is the rising tide that lifts all boats. His mentorship, and ability to innovate through strategic design-thinking, helped our team to bring value to our customers even when resources were sparse.”

Amogh Rajan
Product Lead, US Solutions
Vantage Health Technologies
 

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"He has created an environment where our team can strive and each individual, in the team, has the opportunity to be their best. These characteristics have enabled him to be a true leader in our organisation."

Bernard Katz
Director, Product Management
Vantage Health Technologies
 

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